When to Enroll?
When can I enroll in a Medicare Advantage Plan (SecureCare (HMO), SecureCare SNP (HMO D-SNP), or SecureChoice (PPO))?
Initial Coverage Election Period (ICEP)
Initial Enrollment Period (IEP) for Part D
Annual Election Period (AEP) October 15 - December 7
Medicare Advantage Open Enrollment Period (MA OEP)
January 1 - March 31
During the MA OEP, Medicare Advantage plan enrollees may enroll in another Medicare Advantage plan or disenroll from their Medicare Advantage plan and return to Original Medicare. Individuals may make only one election during the MA OEP. Individuals may add or drop Part D coverage during the MA OEP. Individuals enrolled in either MA-PD or MA-only plan can switch to: MA-PD, MA-only, or Original Medicare (with or without a stand-alone Part D plan). The effect date for an MA OEP election is the first of the monthly following receipt of the enrollment request.
Special Election Period (SEP)
SEP constitute periods outside of the usual IEP, ICEP, AEP, or MADP when an individual may elect a plan or change their current plan election. There are various types of SEP, including (but not limited to) SEP for: beneficiaries who receive assistance under Title XIX (Medicaid), those who receive extra help with Part D drug costs (LIS), those whose current plan terminates, who change residence, who would like to join a 5-Star rated plan and those who meet "exceptional conditions."
If you would like to talk to someone regarding your possible plan options, or for more information on the Medicare Advantage Plans offered by The Health Plan or the Medicare Prescription Drug Plans offered by The Health Plan, please call us 1.877.847.7915, TTY: 711. Hours of Operation are October 1 through March 31: 8:00 a.m. to 8:00 p.m., 7 days a week and April 1 through September 30: 8:00 a.m. to 8:00 p.m., Monday through Friday. You can also fill out a form to Request More Information.
For hearing impaired services TTY call 711.
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Contact Us
By Phone:
Current Members
Prospective Members
Hearing Impaired Services
By Mail:
The Health Plan
1110 Main Street
Wheeling, WV 26003-2704
Hours of Operation
October 1 through March 31:
8:00 a.m. to 8:00 p.m.,
7 days a week
April 1 through September 30:
8:00 a.m. to 8:00 p.m.,
Monday through Friday